Find the Right Plumbing Page for the Problem in Your Burbank Home

Choose by what is going wrong

Plumbers in the network handle fifteen kinds of work, and the pages below are arranged by the problem a caller describes rather than by trade jargon. Each link leads to a page that explains the symptoms, how the work is done and what a Burbank property owner should check first.

If you only want the overview, the plumbing services summary on the homepage shows the same list in short form, and the page for your own street is one of the areas on the coverage list.

Water where it should not be

• Leak Detection & RepairA meter that keeps moving with every tap closed, a stain that spreads, or a bill that jumped: this page covers finding the source before anything is opened.
• Slab Leak Detection & RepairFor floors that feel warm, hot water use that climbs unexplained, or the sound of running water under a concrete slab.
• Water Damage RestorationAfter a burst pipe, an overflow or a heater failure has soaked floors and walls. This is the page that lists the water damage line.

Drains, sewer and fixtures

• Drain Cleaning & ClogsSlow sinks, gurgling tubs and backups that hit more than one fixture, plus how a stoppage is cleared and checked.
• Sewer Line Repair & ReplacementSewage at the lowest drain, repeated main line stoppages or a lateral that needs a camera look and a repair or replacement plan.
• Garbage DisposalA unit that hums and will not turn, leaks underneath, or jams again after every clearing.
• Faucet, Toilet & Fixture RepairDripping spouts, toilets that run or rock, and shutoff valves that no longer close all the way.

Hot water and water quality

• Water Heater RepairLukewarm showers, a tank that rumbles, or a burner that keeps going out. Covers what can be fixed on the spot.
• Water Heater Installation & ReplacementReplacing a tank that has failed or aged out, including fuel type, placement, venting and the permit that goes with a swap.
• Tankless Water HeaterOn demand units: when they fit a house, what the gas and venting upgrade involves, and why error codes appear.
• Water Softener & FiltrationScale on faucets and in the heater, and the choice between a softener, a filter and reverse osmosis.

Pipes, supply and gas

• Repiping & Pipe RepairRust colored water, pinhole leaks in several rooms, or an older house where patching has stopped working.
• Water Line Repair & ReplacementThe run from the meter to the house: wet ground, low pressure at every tap and who decides what gets dug.
• Gas Line Installation & RepairAppliance hookups, new gas runs, and what happens after a leak has been reported to the utility.

Buildings with tenants or customers

• Commercial PlumbingRestaurants, offices, apartment buildings and light industrial space, where a backup affects people other than the owner.

Symptom to page, at a glance

Most calls start with something seen or heard, not with a service name. Match the symptom, then open the page on the right.

A gas smell comes before everything else

Standing water near electrical outlets and a flooded floor with a sagging ceiling below also call for caution. Close the main water shutoff if you can reach it safely, then phone.

How a call moves from your phone to a plumber

The line is answered around the clock. Our dispatch line routes each caller to a plumber serving the right side of Burbank. Nobody on the phone can promise an arrival time, because traffic, parts and the day’s workload keep changing it.

1. The dispatcher asks for your address and a short description of the problem.
2. The call is passed to a plumber who covers that street and handles that kind of work.
3. The plumber explains what needs to be looked at and what the visit involves before work starts.
4. Any permit, part or follow up visit is raised at that point, not afterward.

Have this ready when you call

• The address, including unit number and the nearest cross street
• What you see or hear, and when it began
• Whether the main water valve or the gas shutoff has been closed
• For water heaters, whether the unit runs on gas or electricity and where it stands
• A contact for the owner or property manager if you rent
• Photos of the area or the equipment label, if taking them is safe

Pricing questions have their own explanation on the cost page, and the FAQ page answers the questions that come up most before a visit.